Friday, October 16, 2015

waiting for orders

I finally received a return phone call from my RE's office this morning, on day 10 of waiting for orders and three attempts on my part to get in touch with someone. ANYONE. The nurses never answer the phone when I call (I assume this is regular practice for all patients). I always have to leave a voice message and wait for them to call me back, and hope it's during a part of the day where I can sneak away from my desk at work to talk in private. If I miss their call, we're back to playing phone tag. So frustrating!

I last spoke with a nurse on Wednesday, October 7, at which time she said she needed to get orders from Dr. C on how to proceed with an FET and / or treatment for the potential return of polyps and / or fibroids in my uterus and / or cervix. So I waited a few days and nothing. Soon a week passed so I called again on Wednesday, October 14. Nothing. I called again on Thursday, October 15 (yesterday), purposely sounding more and more annoyed with each message, and they finally called me back this morning. Of course I missed the call because it came at 7:38 in the morning when I was dropping my twins off at daycare. I didn't even know they called until I was logging into my computer at work and glanced at my phone. So I listened to the message, and guess what?! No apology. And no explanation why no one returned my calls for 10 days. I did, however, actually get some information this time: my chart is with the embryology lab, we need to wait for orders from them, and I am to wait for a call from my Dr's office - again - after embryology is done with my chart. Whatever the heck that means. Thanks for explaining yourself, nurse. I mean, what exactly does embryology do with my chart?? What do they look at?? What determines what my orders are?? What has been happening with my chart over the past 10 days?? And what the h--- has been taking so long?! I did not experience this ridiculous waiting and lack of response last time.

Ugh. I'm not sure if I should even bother calling back for an explanation at this point. Oh, and of course she didn't say how long I should expect to wait. So I'm thinking if I haven't heard anything by Tuesday morning, I'll call again Tuesday afternoon.

And one other thing I wanted to note because it may not be obvious: I realize I am exploring options and will potentially be scheduling appointments without my hubby first confirming "yes, let's do this" but I definitely won't go through with a transfer without it. Sometimes (read: a lot of times) I just have to get things in motion before he is finally able to make a decision. Which is pretty much what happened the first time around, and is also what happened with our plans (or potential plans) to build a new house. So yeah, I'm not going to just go get pregnant on my own behind his back (in case any of you were worried about that).

5 comments:

  1. Days seem like forever when we're waiting, don't they? You are in my thoughts!

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    1. Thank you! The clock is often a double-edged sword when dealing with IF...ticking by so slowly when waiting for this test or that result in an IVF or FET cycle, but making the years move too swiftly into "advanced maternal age."

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  2. I HATE that phone tag crap! First my OB office switched to that model (i.e. I call in and leave a voice message, and then someone calls me back later--when I'm inevitably busy and unable to talk), and now our peds office did the same. It's SOOO frustrating! I just want to talk to someone when I call them, because that is when I am free and have a few minutes to truly talk about and listen about whatever my current issue is--and I want an answer ASAP... not after hours of playing phone tag. Ugh. I feel you on that.

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    1. Exactly! Thank you!

      And I can't believe your OB and peds office switched to that model for phone calls after already having an established method that didn't require messages and call-backs. I would voice my frustration to someone if that happened to me...which is exactly what I plan to do with my RE's office.

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